Step By Step Instructions For Entering Your Online Sessions
Dear Patient,
I have been conducting hypnotherapy, mentoring, counseling, Life-Coaching, Training etc. online for many years with great success. It is simple and it is convenient. No driving, going out in cold, heat, snow, or rain, and it saves you valuable time! The items you need, you likely already have… A quiet, comfortable place at home, office, beach, or wherever you happen to be, a high-speed internet connection (cable or Wi-Fi) a computer and a webcam, for our live video sessions (earbuds can be helpful but are not necessary). For phone sessions you only need a phone that has a plug or other connection for earbuds.
Simply schedule your appointment and shortly before your session time, you will receive an email invitation for an Online Session/Meeting. Accept the invitation, and we will be together on your screen. For phone sessions, I will call you at your scheduled time.
Below, I have provided information outlining each step! You will notice, there is very little that you will need to do. We do most of it for you! Just click on the session link we send you, and we will be face to face on our computer screens in real time!
You will be amazed at how easy and convenient it is and how well it works.
Best Regards,
Dr. Philip Holder
Please include messages@masters-Center.com in your address book to prevent emails from being misdirected to your Junk Folder.
To assure that your appointment will not require rescheduling, our office needs your completed intake paperwork 72 hours prior to your scheduled session so we have the time to enter you into our system and assemble your chart for your providers review.
FIRST TIME USER INSTRUCTIONS:
Step 1 – Tools:
You probably already have ALL or MOST of the tools needed.
-Computer
-Webcam & Microphone
-Comfortable, quiet place at home, office, the beach, or wherever you happen to be, where you will not be disturbed.
-A high-speed internet cable or Wi-Fi connection
Most laptops have a built-in mic & webcam. Desktop monitors may have one built in. If not, a USB webcam is fine. (USB webcams usually have a built-in mic.)
NOTE: If any of your information has changed since filling out your original intake form, please use the following link to update your information: https://masters-center.com/forms/dr-holder-update/ You will need to be logged into your account to access the forms page.
Most notices and updates will be sent via text message to your cell phone. Your session link will be sent by email each session.
Step 2 – In Preparation:
- Especially your first time: Test your webcam & microphone WELL IN ADVANCE. Be sure they are working properly.
- Be sure your location has a strong and stable internet connection
- Sit and Recline in the space selected for your session. Be sure you can see yourself on camera. Your provider will need to see you from your sternum to the top of your head.
- If hypnosis is being used, when reclining, earbuds/headset should reach you easily (Wireless set is best)
- Be sure to have privacy. Phone off (not on silent or vibrate), do not disturb sign on your door etc. All office protocols apply to Online services as well.
- Avoid uncovered windows or other backlighting behind you. Backlighting will make your screen image appear dark to your provider.
IMPORTANT: Be sure your device will stay in position during your session or class. For tablets, a quality tablet stand is recommended: Click Here For Example
Any interruption resulting from failure to comply with these guidelines may, at the provider’s discretion, end the session with no refund and no re-do of the session or class so please, so check your setup in advance.
Step 3 – Session Day
- Session day 30 – 40 minutes prior to your appointment you will be sent an email with simple instructions and your meeting link like this one: https://us2web.zoom.us/j/8491936516?pd=c2Q2a3YMH0N2NhaGtJSzR1UT09
Click on the link or COPY THE LINK AND PASTE IT into your browser’s address bar then Hit “Enter”. The session software will launch
- Once launched; you may be asked for a name. If this happens, enter your First Name and then click “JOIN”.
- At the next prompt, you will choose, “Join Audio Conference By Computer”.
Note: Your online session will be available approximately 20-40 minutes before your scheduled session time. Patients or Students are required to login and be ready to begin no less than 15 minutes early. Once logged in PLEASE STAY LOGGED IN (Do not exit and then return). We receive notification when you are logged in and will come online by your scheduled time. If a patient or student has failed to login (or arrive) no less than 5 minutes prior to the scheduled session start time, the provider (at his or her discretion), has the right to close the session (cancel) and the patient or student may be charged the full amount for the missed session (or if they have pre-paid program sessions, they forfeit that session). It is important to be logged in prior to your session time to allow buffer time to correct any technical issues, if an issue occurs (video, audio, signal strength, etc.).
THE EMAIL YOU WILL RECEIVE PRIOR TO YOUR SESSION WILL LOOK LIKE THIS:
Your Name,
The link below will connect you to our session. Your online session will be available approximately 20 – 40 minutes prior to your scheduled session time. Patients and/or Students are required to login no less than 15 minutes prior to your session time. Once logged on PLEASE STAY LOGGED IN (Do not exit and then return). We receive notification when you are logged in. Once I know you’ve logged-in, I will come online by your scheduled time.
I look forward to serving you now and in the future.
Best Regards,
Dr. Holder
215-493-1204IMPORTANT:
* If using a mobile device (Laptop, Tablet etc.) be sure your device has a full charge or is plugged into an electrical outlet.
* If using Wi-Fi, be sure you have a strong, stable signal. If your signal is weak, you may want to move closer to your router.
* No electronic recording of any type is permitted without advance written permission by the provider.Your appointment is scheduled for:
Tues 3/10/20 at 6:00 PM EST USA
The email address you provided to receive your session link (sent to you 20 to 40 minutes before session time) is:
Your Meeting Link Is:
By clicking the session/meeting link, you are agreeing with the Terms, Policies and Conditions outlined below and/or in the intake/Registration form(s):
1. All conditions stated in the initial intake form, filled out by the participant, also apply to Virtual Sessions and can only be waived by the provider (in writing).
2. During session(s), only the participant of record is permitted in the room that is being used for the session unless advance written permission is given by the provider. This includes but is not limited to, infants, minors, pets, spouses, relatives, friends, etc.
3. No electronic recording of any type is permitted without advance written permission by the provider. Also, the providers, 1-session “Usage/Privacy/Copywrite Agreement” must be signed in advance and returned to the provider by the participant, prior to that session. The “Usage/Privacy/Copywrite Agreement” is for 1-session only and expires at the end of that session.
4. Your provider will supply any music or other background sounds. Participants must have any such devices turned off.
5. Phones and any other potential sources of distraction must be off during session(s) (not on vibrate). If any such interruptions occur during a session, the provider at his or her discretion, may end the session with no obligation to repeat it.
6. Participants must have their laptop, tablet, PC, etc. in a stable position at all times, where he or she can see and hear the provider and the provider can see and hear the participant. This applies to both when the participant is sitting and reclining (for hypnosis). For tablet users, a tablet stand is highly recommended.By adhering to these simple conditions your session(s) can proceed efficiently and successfully. Thank you for your cooperation!
The Above Email Will Followed Immediately With A Text (See Sample Below) Letting You Know That Your Link Has Been Emailed To You
Dear Patient,
Your session link was sent to the email address shown below. Please login and be ready no less than 15 minutes prior to your scheduled session. I look forward to seeing you shortly.
Your Appointment: xx/xx/xxxx at xx:xx PM Eastern Standard Time USA
Sent To Email: patientemail@xxxx.comBest Regards
Dr. Holder
That’s All There Is To It.
On subsequent sessions, using the same computer or device, we will send you your session link in an email like the one shown above, followed by your notification text. When you receive your link, simply click on the link and you’re in!
We look forward to seeing you in session. Thank you for choosing us to serve your needs!